Online EFTPOS & Westpac - Known Issue

Incident Report for Worldline New Zealand

Resolved

This incident has been resolved.

Posted May 27, 2026 - 20:17 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2026 - 19:48 NZST

Update

We are continuing to investigate this issue. An update will be provided when available. Thank you for your patience.

Posted May 27, 2026 - 14:06 NZST

Update

Westpac are continuing to investigate this issue.

Posted May 27, 2026 - 10:39 NZST

Investigating

Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app, causing transactions to expire.

Westpac are currently investigating and an update will be provided soon.

Thank you for your patience.

Posted May 27, 2026 - 08:11 NZST

This incident affected: Service Status (Online EFTPOS, Tap on Mobile).