All Systems Operational

About This Site

Welcome to the network status page for Cuscal Paymark.

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Service Status Operational
Payment Switch / EFTPOS Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
IVR Services / 0800 Number Operational
PIAS Operational
RKI / KSE Services Operational
Insights Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) Operational
Payment Switch / EFTPOS (Production Environment) Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
PIAS Operational
IVR Services Operational
Network Infrastructure / Host Connections (QA Environment) Operational
Network Infrastructure / Host Connections (Production Environment) Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eCommerce Scheduled Maintenance Aug 11, 2026 21:00 - Aug 12, 2026 01:00 NZST

Start Date/Time: 11 August 2026 21:00
End Date/Time: 12 August 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Posted on Aug 04, 2026 - 09:58 NZST

Tap on Mobile Scheduled Maintenance Aug 12, 2026 00:00-04:00 NZST

Update - Please note - the Outage Duration: 1 hour window, has been changed to 00:00-01:00am (1 hour)
Jul 27, 2026 - 11:37 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jul 27, 2026 - 11:23 NZST
Scheduled - Change Start: Wednesday 12th August - 01:00am
Change End: Wednesday 12th August - 05:00am

Outage Duration: 1 hour (00:00AM – 1AM)

Description:
Paymark will be carrying out maintenance work during this window.

Outage Details:
You may experience a potential outage of up to 60 mins during this scheduled maintenance window.
Jul 06, 2026 - 12:39 NZST

eCommerce Scheduled Maintenance Aug 13, 2026 01:00-02:00 NZST

Start Date/Time: 13 August 2026 01:00
End Date/Time: 13 August 2026 02:00

Description:
Paymark will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
Posted on Aug 07, 2026 - 09:42 NZST

eCommerce Scheduled Maintenance Aug 13, 2026 21:00 - Aug 14, 2026 01:00 NZST

Start Date/Time: 13 August 2026 21:00
End Date/Time: 14 August 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Posted on Aug 04, 2026 - 10:00 NZST

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:00 NZST
Scheduled - Start Date/Time: 06 August 2026 21:00
End Date/Time: 07 August 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Jul 27, 07:53 NZST

Aug 6, 2026

Aug 5, 2026

eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 01:01 NZST
Scheduled - Change Number: SER-2979


Start Date/Time: 05 August 2026 01:00
End Date/Time: 05 August 2026 02:00

Description:
Paymark will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
Jul 29, 17:08 NZST
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:00 NZST
Scheduled - Start Date/Time: 04 August 2026 21:00
End Date/Time: 05 August 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Jul 27, 07:52 NZST

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 NZST
Scheduled - Change Number: INF-31398


Start Date/Time: 30 July 2026 00:00
End Date/Time: 30 July 2026 02:00

Description:
Paymark will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
Jul 22, 09:56 NZST

Jul 29, 2026

eCommerce Scheduled Maintenance_UAT Only
Completed - The scheduled maintenance has been completed.
Jul 29, 13:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:46 NZST
Scheduled - End Date/Time: 29/07/2026 - 10:00
End Date/Time: 29/07/2026 - 13:00

Paymark are carrying out maintenance to the UAT Environment. Users may be unable to log in.

Thank you for your patience.
Jul 29, 09:46 NZST
Online EFTPOS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 01:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:00 NZST
Scheduled - Change Number: PI-61829

Change Duration: 29 Jul 2026, 00:00 to 29 Jul 2026, 01:00

Paymark will be carrying out maintenance work during this window

You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Jul 22, 10:21 NZST
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:00 NZST
Scheduled - Start Date/Time: 28 July 2026 21:00
End Date/Time: 29 July 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Jul 20, 09:44 NZST

Jul 28, 2026

Network Infrastructure Scheduled Maintenance - No Outage
Completed - The scheduled maintenance has been completed.
Jul 28, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:00 NZST
Scheduled - Start Date/Time: 2:00am on 28th July 2026
End Date/Time: 4:00am on 28th July 2026

Paymark will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.
Jul 17, 11:07 NZST

Jul 27, 2026

Network Infrastructure Scheduled Maintenance - No Outage
Completed - The scheduled maintenance has been completed.
Jul 27, 03:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 02:00 NZST
Scheduled - Start Date/Time: 2:00am on 27th July 2026
End Date/Time: 3:30am on 27th July 2026

Paymark will be carrying out network infrastructure maintenance work during this window.

We expect this to be an outage free change.
Jul 17, 11:00 NZST

Jul 26, 2026

No incidents reported.

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