Paymark eCommerce - Declining Transactions (3DSecure)
Investigating - Paymark is aware of an issue causing some online transactions to fail 3DSecure

This issue is currently under investigation, and we will provide a further update when available.

Thank you for your patience.
Jun 15, 2026 - 13:23 NZST

About This Site

Welcome to the network status page for Cuscal Paymark.

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Service Status Operational
Payment Switch / EFTPOS Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
IVR Services / 0800 Number Operational
PIAS Operational
RKI / KSE Services Operational
Insights Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) Operational
Payment Switch / EFTPOS (Production Environment) Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
PIAS Operational
IVR Services Operational
Network Infrastructure / Host Connections (QA Environment) Operational
Network Infrastructure / Host Connections (Production Environment) Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eCommerce Scheduled Maintenance Jun 15, 2026 22:00 - Jun 16, 2026 02:00 NZST

Update - We will be undergoing scheduled maintenance during this time.
Jun 08, 2026 - 16:36 NZST
Update - Change Number: INF-31073

Start Date/Time: 15/Jun/26 22:00
End Date/Time: 16/Jun/26 01:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Jun 08, 2026 - 16:05 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 08, 2026 - 14:48 NZST
Scheduled - Change Number: INF-31073

Start Date/Time: 08/Jun/26 22:00
End Date/Time: 08/Jun/26 01:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.
May 29, 2026 - 11:06 NZST
Jun 15, 2026

Unresolved incident: Paymark eCommerce - Declining Transactions (3DSecure).

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 NZST
Scheduled - Change Number: EC-44504

Start Date/Time: 09/June/26 21:00
End Date/Time: 10/June/26 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Jun 3, 11:36 NZST
Jun 9, 2026
Online EFTPOS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 NZST
Scheduled - Change Number: PI-61822

Start Time: 09 Jun 2026, 00:00
End Time: 09 Jun 2026, 01:00

Paymark will be carrying out maintenance work during this window.

You may experience a potential outage of up to 10 mins during this scheduled maintenance window.
Jun 2, 16:14 NZST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 NZST
Scheduled - Change Number: INF-31068

Start Date/Time: 04/Jun/26 22:00
End Date/Time: 05/Jun/26 02:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.
May 29, 11:04 NZST
Jun 4, 2026
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 NZST
Scheduled - Change Number: EC-44504

Start Date/Time: 03 / June / 2026 21:00
End Date/Time: 04 / June / 2026 01:00

Worldline will be carrying out maintenance work during this window.

We expect this to be an outage free change.
May 29, 10:04 NZST
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 NZST
Scheduled - Change Number: SER-2967


Start Date/Time: 04 / June / 2026 00:00
End Date/Time: 04 / June / 2026 01:00

Description:
Worldline will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
May 28, 13:14 NZST
Jun 3, 2026
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 04:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:30 NZST
Scheduled - Change Number: INF-30885

Start Date/Time: 03/June/2026 00:30
End Date/Time: 03/June/2026 04:30

Description:
Paymark will be carrying out maintenance work during this window

Outage Details:
You may experience a potential outage of up to 2 mins during this scheduled maintenance window
Jun 2, 09:56 NZST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

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