All Systems Operational

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Welcome to the network status page for Cuscal Paymark.

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Service Status Operational
Payment Switch / EFTPOS Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
IVR Services / 0800 Number Operational
PIAS Operational
RKI / KSE Services Operational
Insights Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Scheduled Maintenance Operational
Payment Switch / EFTPOS (QA Environment) Operational
Payment Switch / EFTPOS (Production Environment) Operational
CLICK Operational
Online EFTPOS Operational
Linked Gateway Operational
PIAS Operational
IVR Services Operational
Network Infrastructure / Host Connections (QA Environment) Operational
Network Infrastructure / Host Connections (Production Environment) Operational
MFT (Managed File Transfer) Operational
Tap on Mobile Operational
Global Online Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eCommerce Scheduled Maintenance Oct 15, 2026 21:00 - Oct 16, 2026 01:00 NZDT

Start Date/Time: 15 Oct 2026 21:00
End Date/Time: 16 Oct 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Posted on Oct 06, 2026 - 14:29 NZDT

Oct 14, 2026

eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:00 NZDT
Scheduled - Start Date/Time: 13 Oct 2026 21:00
End Date/Time: 14 Oct 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Oct 6, 14:28 NZDT

Oct 13, 2026

Online EFTPOS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 01:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:30 NZDT
Scheduled - Change Number: INF-32086
Outage Duration: 10 minutes

Description:
Paymark will be carrying out maintenance work during this window. The outage will only impact BNZ Online EFTPOS users.

Outage Details:
You may experience a potential outage of up to 10 mins during this scheduled maintenance window
Oct 9, 09:56 NZDT
Tap on Mobile Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 NZDT
Scheduled - Start Date/Time: 12th October 2026 / 21:00
Start Date/Time: 13th October 2026 / 00:00

Description:
Paymark will be carrying out maintenance work during this window.

Outage Details:
You may experience a potential outage of up to 60 mins between 21:00-22:00
Oct 12, 21:00 NZDT

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Ecommerce - MPGS - Delayed Settlement
Resolved - This incident has been resolved.
Oct 2, 15:28 NZDT
Investigating - Paymark is aware of a further delay affecting settlement of some MPGS ecommerce transactions from 01/10/2026.

As a result, some merchants may not have received their delayed settlement overnight for this date as expected.

The issue is being actively followed up by the relevant parties to have settlement completed as soon as possible.
Oct 2, 09:05 NZDT
eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 21:00 NZDT
Scheduled - Start Date/Time: 01 Oct 2026 21:00
End Date/Time: 02 Oct 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Sep 22, 09:36 NZST

Oct 1, 2026

Sep 30, 2026

eCommerce Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 01:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:00 NZDT
Scheduled - Start Date/Time: 29 Sept 2026 21:00
End Date/Time: 30 Sept 2026 01:00

Paymark will be carrying out maintenance work during this window.

We expect this to be an outage free change.
Sep 22, 09:34 NZST
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