BNZ - Known Issue

Incident Report for Cuscal Paymark

Resolved

This incident has been resolved.

Posted Sep 19, 2026 - 09:48 NZST

Update

BNZ are continuing to investigate this issue. Thank you for your patience.

Posted Sep 19, 2026 - 09:42 NZST

Update

We are continuing to investigate this issue.

Posted Sep 19, 2026 - 08:53 NZST

Investigating

Paymark is aware of an issue presently impacting merchants acquired by BNZ.

BNZ are currently investigating.

Please be aware that contactless card and mobile device payments may not go through during this outage, requiring cards to be inserted or swiped for approval.

Posted Sep 19, 2026 - 08:42 NZST

This incident affected: Service Status (Payment Switch / EFTPOS, CLICK, Linked Gateway, Tap on Mobile).