CLICK, Linked Gateway & Online EFTPOS - Declining Transactions

Incident Report for Cuscal Paymark

Resolved

This incident has been resolved.

Posted Sep 11, 2026 - 07:41 NZST

Update

We are continuing to monitor for any further issues.

Posted Sep 11, 2026 - 07:12 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2026 - 07:11 NZST

Update

We are continuing to investigate this issue.

Posted Sep 11, 2026 - 06:59 NZST

Update

We are continuing to investigate this issue.

Posted Sep 11, 2026 - 06:29 NZST

Investigating

Paymark is aware of an issue causing transactions on CLICK, Linked Gateway & Online EFTPOS to decline.

Our team are currently investigating, and an update will be provided soon.

Thank you for your patience.

Posted Sep 11, 2026 - 05:56 NZST

This incident affected: Service Status (CLICK, Online EFTPOS, Linked Gateway).